DTG File Requirements
MUST-FOLLOW GUIDELINES
- Submit files in PNG or JPEG format with at least 150 DPI (300 DPI preferred for best printing quality)
We recommend using PNG for designs with a transparent background. For other designs, we advise preparing files in JPEG instead. - Create files in sRGB color profile
To ensure your design looks the same when printed as it does on screen, make sure you create your print file in sRGB colour profile. - Remove print file template guidelines
If you use our downloadable templates, delete the guide layers before saving your files. If you don’t delete them, they’ll show up on the print. - Use our online mockup designer to determine the size of your design
Our online designer will tell you the exact measurements in CM of your design. You can increase / reduce the size depending on how big you would like it printed. When printed, your design will be printed at the exact measurements you create on the mockup. - How you position your design on your product will be printed in that position
Our online designer is very accurate. Use it to place your design in the exact position you would like it to be printed. We will follow your size & position as best as we can do get your print looking like your mockup.
TIPS FOR BEST RESULTS
- Avoid semi-transparent designs
Semi-transparent graphics (or elements with lowered opacity) don’t translate well in DTG printing. We advise using solid colours if possible. - Create designs with the necessary DPI
Simply typing in a new resolution value into the file won’t result in a higher resolution print. If your graphic’s resolution is too low, the best solution is to recreate it. Our system will automatically determine if your files aren’t up to resolution & point you in the right direction to have it recreated (see here) - Use transparency to your advantage
Black ink will appear gray on black garments because of the white underbase used during printing. Leave these areas fully transparent when designing for black garments.
NO GARMENT IS PERFECT
Garments are as unique as you and me. Garments are not like other products that are made by machines. Shirts, sweaters, hoodies, etc, are all sewn together by human hands and it’s because of this Human element that variations in the garments may occur.
For example, two shirts of the same size, may actually be cut and sewn differently causing a slight variations in actual size. This also goes for Hoodie pockets and seams. We try to inspect each shirt for obvious variations and/or defects due to the garment’s manufacturing, but sometimes these issues slip through our hands. If you receive any garments that you are not 100% satisfied with due to rips, holes, or inconsistent seams, please let us know and we will work with you to correct the problem.
NEW-SCHOOL PRINTING
We’re taking garment printing into the 21st century with DTG (direct-to-garment) technology. It’s perfect for ecommerce—no setup fees and no minimums.
DTG is the technique we use for most of our garment prints. We use eco-friendly water-based inks that provide unlimited colour combinations and make detailed prints pop.
COLOUR CAN LOOK DIFFERENT IN REAL LIFE
There aren’t many things our incredible DTG process cannot achieve! However, when choosing the colours for your artwork, it’s important to note that they may look different on a real product than what you see on your computer monitor. Even if you have calibrated your monitor to a specific colour profile, there are various factors that influence the final appearance of colours on a printed product. Because of this, we can’t guarantee 100% colour accuracy.
Our printers will convert your submitted print file from RGB to CMYK colour space. This colour conversion process changes the colour gamut or range of colours that can be expressed. You must be very cautious when using bright neon and pastel RGB values in your print files. Some examples include hot pinks, lime greens, construction orange, highlighter yellow, Easter egg shades, etc. You should also consider other factors like fabric material, garment colour, and whether your print will require a white under base layer when choosing colours.
If colour accuracy is important to you, we suggest ordering our pre-made colour swatches on a sample product. You can use those swatches to decide which RGB values best compare to the desired results when printed on a physical product. We also recommend exporting your print files in the sRGB colour profile, sRGB IEC61966-2.1 specifically.
DTG DISCLAIMERS
- We don’t print white ink on white garments. Any designs containing white colour will have areas with no print on them.
- White ink elements on bright-coloured garments might look tinted. This is most evident on Red, Maroon, and other similarly coloured garments.
- There might be slight discrepancies in print placement.
- We can’t guarantee 100% colour accuracy if your files aren’t adjusted using our colour swatches (GTX Colour Pallet).
VINYL File Requirements
MUST-FOLLOW GUIDELINES
- Submit files in PNG or JPEG format with at least 150 DPI (300 DPI preferred for best printing quality)
We recommend using PNG for designs with a transparent background. For other designs, we advise preparing files in JPEG instead. - Create files in sRGB color profile
To ensure your design looks the same when printed as it does on screen, make sure you create your print file in sRGB colour profile. - Remove print file template guidelines
If you use our downloadable templates, delete the guide layers before saving your files. If you don’t delete them, they’ll show up on the print. - Use our online mockup designer to determine the size of your design
Our online designer will tell you the exact measurements in CM of your design. You can increase / reduce the size depending on how big you would like it printed. When printed, your design will be printed at the exact measurements you create on the mockup. - How you position your design on your product will be printed in that position
Our online designer is very accurate. Use it to place your design in the exact position you would like it to be printed. We will follow your size & position as best as we can do get your print looking like your mockup. - Maximum 1 colour designs for this printing method.
TIPS FOR BEST RESULTS
- We support SVG, AI and CDR file formats.
- Your design must not exceed 14cm x 7cm.
- Lines and other parts of the design must have a diameter of at least 5mm.
- Maximum 1 colours: we can print max one colour designs when plotter printing.
NO GARMENT IS PERFECT
Garments are as unique as you and me. Garments are not like other products that are made by machines. Shirts, sweaters, hoodies, etc, are all sewn together by human hands and it’s because of this Human element that variations in the garments may occur.
For example, two shirts of the same size, may actually be cut and sewn differently causing a slight variations in actual size. This also goes for Hoodie pockets and seams. We try to inspect each shirt for obvious variations and/or defects due to the garment’s manufacturing, but sometimes these issues slip through our hands. If you receive any garments that you are not 100% satisfied with due to rips, holes, or inconsistent seams, please let us know and we will work with you to correct the problem.
VINYL PRINTING
Accessory designs will be printed with vinyl printing. Vector graphics are necessary for plot printing. We use a machine for plot printing which punches out your design on colour vinyl. Then a member of the FITPRINT staff “weeds” the design: that is, removes the unnecessary pieces of film. The weeded design is then positioned on the product and pressed on using high heat and pressure. The carrier film is peeled off and, voilà, the product is finished.